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When you and I are tempted to criticize someone tomorrow, let's remember Al Capone, "Two Gun" Crowley and Labert Fall. Let's realize that criticisms are like homing pigeons. They always return home. Let's realize that the person we are going to correct and condemn will probably justify himself or herself, and condemn us in return; or, like the gentle Taft, will say: "I don't see how I could have done any differently from what I have."
— How to Win Friends & Influence People
(book)
by Dale Carnegie
(see stats)
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